Five things your EDI partner should be doing

A peek inside this guide

A supply chain is only as strong as its weakest link. Your EDI connection with trading partners is one of those links that can be strengthened with the right partner in place.

Download this whitepaper to discover what ‘right’ looks like:

• A good understanding of your business. Your EDI partner should be focused on reducing your overall costs, while streamlining your business processes and improving productivity.
• Customer service. The idea behind EDI is to enhance accuracy and efficiency, so you need to be sure that there’s a comprehensive support system and team behind the technology.
• Broad and robust network capabilities. It's essential your provider has the capability of integrating to a broad range of systems and trading partners that allow you to adapt to different connectivity methods and message formats.
• How well the EDI will integrate with your business. It’s critical that the EDI solution you choose can be integrated with your business, delivering a seamless exchange of information to other business operations.
• Flexibility and customisation. A really effective EDI solution is one that can be tailored for your business’s specific needs.